Spoiler alert: your dental software should help in avoiding why your dental patient retention numbers are low.
Do you know what your cost of acquisition is – ie. How much it costs your dental practice to acquire a new patient?
Even if you haven’t crunched those numbers yet, rest assured the cost of marketing to snag new patients is a whole lot higher than the cost of retaining existing ones.
If you’re losing patients, you might not be able to put your finger on what is going wrong, much less how to fix the problem.
Read on for 10 clues as to why your dental patient retention is low and why they aren’t staying, and what to do about it.
Integrating these points can help boost your dental patient retention numbers and really change your practice for the better.
Not sure where to start?
If sheer overwhelm, usually stemming from understaffing, is preventing you from using your PMS to the fullest, contact us for a free demo on how simple it is to use all the client-retaining features of DentoNovo.