With what follows below, you’re going to learn how to increase your orthodontic practice efficiency.
Have you ever heard the phrase ‘the more the hurry, the less the speed’?
While this wasn’t written by an orthodontist, it probably should have been.
While orthodontists and medical professionals of all stripes are always trying to increase efficiency to serve more patients, the truth is that it’s harder than it looks to get the formula right.
If you have ever been to a clinic that seemed rushed and sloppy – or if that is an accurate description of your own practice at times – you know there has got to be a better way to increase efficiency in your orthodontic practice.
It is easy to confuse speed with efficiency, but they are not really the same thing.
Sure, you can plow more patients through your clinic if you spend less time with each one, skip certain administrative steps and don’t devote sufficient time to nurturing patient relationships; but in the long run, no smart practitioner thinks that is a good strategy.
Unfortunately, in today’s fast-paced world, orthodontic practices cannot make do with a slow appointment and waiting room process, either.
Efficient patient flow is important for the following reasons:
The end game here may not be to simply see more patients and expand your practice; for some, working less and making the most of their time both in and out of the clinic, is a more important goal.
In order for workplace efficiency to be a success, the entire team has to be on board, from full time practitioners to part time support staff.
Efficiency should be a team effort, and everyone should be trained on exactly what efficiency means in your clinic, so that it becomes an ingrained part of the culture.
You can’t simply point at your receptionist and demand “Become more efficient!” (though who doesn’t want that!).
Procedures need to be in place from the top down in order to embed the mindset of efficiency throughout the office.
Here are some ways to quickly increase efficiency in your clinic: